Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Yes! We are licensed and insured and permitted to service  public events.

No. The bell tent can house the teepee tents for outdoors, however, the teepee tents can be used indoors or outdoors.

A tent setup on ashpalt will require tent weights. We charge for these due to weight distribution requiring they be delivered seperately. For each 20×20 tent, a total of 510lbs is required to safely secure it properly.

Yes! Our white and black inflatables can be personalized using lights and/or decorations! They have velcro loops which allow this.

This will depend on the number of guest you will have. A 5ft round table will seat 6-8 people and the same is true for the 8ft long tables. So if you have 50 guests total, you would need 50 chairs and 6-8 tables depending on how many seats you’d want at each table.

We rent by day! For our glamping and sleepover kid’s tents, we rent day/overnight!

Yes, most reservations require a 50% deposit due at booking and goes towards the total cost of your order. The Deposit is non-refundable, but if you need to cancel, your deposit will remain as a credit to use for a future event.

No. Each inflatable will come with an extension cord and a blower. Tent lighting will also come with an extension cord. If the positionong of anything requiring electricity will need a generator, please let us know.

Cancellation must be made at least 24 hours prior to your event. There’s much work that goes into the preperation of your event, so we must have adequate notice. Your deospit will remain on file to be used again when you’d like to reschedule your event, or plan an entirely new future event. 

Normal wear and tear is to be expected from repeated use and cleaning of our equipment, however, we strongly recommend you add the damage waiver to your reservation to protect you. The damage waiver is a small percentage of your order that acts as a sort of insurance, keeping you from paying costly fees in the event that damage does occur while in your possession.

If your rental period extends into the evening hours, you may absolutely use it, and if we happen to be late on a residential pickup, you are welcome to continue to use for the duration that the inflatable is there😊

We have some customers book out as far as a year for things such as weddings and large-scale planned events, and we also have our customers who book Thursday for an event on Saturday. We recommend for big holidays that you reserve as soon as possible. We will do last minute and same day events as our event and delivery schedule allows it!

We do allow pickups for smaller items like tables, chairs, etc, however, tents, inflatables, and larger items require expierenced staff who are trained to set up and safely secure the equipment to prevent any accidents or hazards. We have a checklist we preform during setup to ensure these safety protocols.

Absolutely! As long as you have the needed space to set up indoors, you sure can! If it’s a community center  or public venue, just make sure you have permission from them first!

We deliver rain or shine…or snow! Thunder, lightning, and high winds are a hazard, and we will notify you prior in most cases to discuss options with you.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.